Customer Experience Manager

Anne Møller Jakobsen

Anne started at 21-5 as part of Marketing & Communcations and has since transitioned into the role of Customer Experience Manager. Here, she gets to focus on her passion for creating the best customer experiences. Anne works across the entire 21-5 organization to ensure smooth handovers and development with a focus on the owners. Additionally, Anne is responsible for the Beyond properties and servicing the owners in these communities.

Anne is trained in the hotel industry with a Master’s degree in Hotel Management from England, and in her previous jobs, she has always worked on the development and building of service concepts. At 21-5, Anne has had the opportunity to use her big heart for service to ensure that the concept, processes, and standards live up to the high expectations of the owners.

Anne is married to Peter, and together they have three daughters and a small dog, Carlo. Her free time is spent with the family at their house in Hornbæk and enjoying the cozy local community. Romantic getaways are prioritized when grandma can be booked to watch the girls, and otherwise, Anne is always busy with a good book, loves a good glass of wine, and enjoys spending time with good friends, neighbors, and family.

Alexandra

Property Development

Ali

Operations

Anders

Founder

Anemone

Finance

Anja

Operations

Anna

Operations

Anne

Property Development

Anne

Operations

Annette

Head of Legal Affairs

Bettina

Finance

Bettina

Legal Affairs

Birgitte

Finance

Camilla

Finance

Caroline

Marketing & Communications

Caroline

Operations

Caroline

Sales & Relations

Casper

Marketing & Communications

Cecilie

Legal Affairs

Charlotte

Head of Property Development

Charlotte

Operations

Chris

Property Development

Christine

Marketing & Communications

Connie

Operations

Daniel

Operations

Elenore

Property Development

Ellen

Property Development

Elsebeth

Legal Affairs

Eva

Operations

Frederik

Marketing & Communications

Gitte

Operations

Hannah

Finance

Heisel

Founder & Head of Finance

Helene

Operations

Hind

Property Development

Holger

Finance & Legal Affairs

Ida

Office Management

Ida

Property Development

Isabell

Operations

Jan

Operations

Jesper

Finance

Jesper

Property Development

Joakim

Business IT

Johan

International Sales & Relations

Jørgen

Business IT

Kamilla

CEO Planner Team

Karen

Property Development

Karina

Finance

Karina

Legal Affairs

Kasper

Operations

Katja

Operations

Katrina

Property Development

Kimie

Operations

Kirsten

Property Development

Kirsten

Operations

Kirstine

Marketing & Communications

Klaus

CEO Planner Team

Kristina

Finance

Laila

CEO & Founder

Lars

Head of Property Acquisition

Laurence

Legal Affairs

Line

Head of Operations

Lotta

Property Development

Louie

Business IT

Lukas

Finance

Manuel

International Sales & Relations

Maria

Property Development

Maria

Sales & Relations

Maria

Sales & Relations

Marianne

CEO Planner Team

Martin

Marketing & Communications

Mathias

Operations

Maties

Property Development

May-Britt

Operations

Mette

Operations

Mia

Head of Sales & Relations

Mie

Property Development

Mikkel

Operations

Mona

Business IT

Morten

Office Management

Musse

Head of Security

Myanne

CEO Planner Team

Nayme

Office Management

Nichlas

Business IT

Nicolaj

Office Management

Nicolas

Finance

Oliver

Property Development

Pia

Operations

Rasmus

Business IT

René

Office Management

Rie

Legal Affairs

Rikke

Legal Affairs

Rikke

Operations

Sandra

International Sales & Relations

Sarah

Finance

Stine

Finance

Sue-Ann

Operations

Susanne

Finance

Susanne

Operations

Tina

Office Management

Tine

Sales & Relations

Tobias

Business IT

Tobias

Legal Affairs

Tobias

Operations

Tomas

Sales & Relations

Vibeke

Property Development

Viktoria

Operations

Wayne

Property Development