Customer Experience Manager

Anne Møller Jakobsen

Anne started at 21-5 as part of Property Operations & Support and has since transitioned into the role of Customer Experience Manager. Here, she gets to focus on her passion for creating the best customer experiences. Anne works across the entire 21-5 organization to ensure smooth handovers and development with a focus on the owners. Additionally, Anne is responsible for the Beyond properties and servicing the owners in these communities.

Anne is trained in the hotel industry with a Master’s degree in Hotel Management from England, and in her previous jobs, she has always worked on the development and building of service concepts. At 21-5, Anne has had the opportunity to use her big heart for service to ensure that the concept, processes, and standards live up to the high expectations of the owners.

Anne is married to Peter, and together they have three daughters and a small dog, Carlo. Her free time is spent with the family at their house in Hornbæk and enjoying the cozy local community. Romantic getaways are prioritized when grandma can be booked to watch the girls, and otherwise, Anne is always busy with a good book, loves a good glass of wine, and enjoys spending time with good friends, neighbors, and family.

Alexandra

Property Development

Ali

Facility Management

Amanda

Legal Affairs

Anders

Founder

Anemone

Finance

Anette

Property Operations & Support

Anja

Stakeholder Management

Anna

Facility Management

Anne

Property Development

Anne

Property Operations & Support

Annette

Head of Legal Affairs

Bettina

Finance

Bettina

Legal Affairs

Birgitte

Finance

Camilla

Finance

Caroline

Sales & Relations

Caroline

Stakeholder Management

Casper

Branding & Marketing

Charlotte

Head of Property Development

Charlotte

Property Operations & Support

Chris

Property Development

Christina

Property Development

Christine

Property Operations & Support

Connie

Property Operations & Support

Daniel

Property Operations & Support

David

Branding & Marketing

Ellen

Property Development

Elsebeth

Legal Affairs

Emilius

Property Operations & Support

Eva

Property Operations & Support

Frederik

Branding & Marketing

Gitte

Finance

Gitte

Stakeholder Management

Hannah

Finance

Heisel

Founder & Head of Finance

Helene

Facility Management

Hind

Property Development

Holger

Finance & Legal Affairs

Ida

Team Lead of Office Management

Ida

Property Development

Isabell

Property Operations & Support

Jan

Team lead of Facility Management

Jesper

Finance

Jesper

Property Development

Joakim

Business IT

Joakim

Business IT

Johan

International Sales & Relations

Jonas

Property Development

Jørgen

Business IT

Karen

Property Development

Karina

Business IT

Karina

Finance

Karina

Legal Affairs

Katja

Property Operations & Support

Kimie

Teamlead Property Operations

Kirsten

Property Development

Kirstine

Property Acquisition

Klaus

Business IT

Kristina

Finance

Laila

CEO & Founder

Lars

Head of Property Acquisition

Laura

Property Operations & Support

Laurence

Legal Affairs

Line

Head of Support & Property Operations

Lotta

Property Development

Louie

IT Operations

Lukas

Finance

Maj-Britt

Property Operations & Support

Manuel

International Sales & Relations

Mari-Ann

Property Operations & Support

Maria

Legal Affairs

Maria

Property Development

Maria

Sales & Relations

Marianne

CEO Planner Team

Martin

Branding & Marketing

Mathias

Facility Management

Maties

Property Development

May-Britt

Property Operations & Support

Mette

Stakeholder Management

Mia

Head of Sales & Relations

Mie

Property Development

Mikkel

Property Operations & Support

Mille

CEO Planner Team

Mona

Team lead of IT Operations

Monika

IT Development

Morten

Office Management

Musse

Head of Security

Myanne

CEO Planner Team

Nayme

Office Management

Nichlas

IT Operations

Nicolas

Finance

Nikolaj

Finance

Nore

Property Development

Oliver

Property Development

Pernille

Team lead of Stakeholder Management

Pia

Property Operations & Support

Raf

International Sales & Relations

Rasmus

Business IT

René

Office Management

Rie

Legal Affairs

Rikke

Legal Affairs

Rikke

Property Operations & Support

Sandra

International Sales & Relations

Sarah

Finance

Sofus

Finance

Sophie

Property Development

Stine

Finance & booking(wiz)

Sue-Ann

Property Operations & Support

Susanne

Finance

Susanne

Team Lead of Property Operations

Thyra

Legal Affairs

Tine

Sales & Relations

Tobias

Business IT

Tobias

Legal Affairs

Tobias

Property Operations & Support

Tomas

Sales & Relations

Vibeke

Office Management

Vibeke

Property Development

Viktoria

Property Operations & Support

Wayne

Property Development